Parameters for a Successful Outsourced Call Center

Here are some tips or parameters on which to gauge if the outsourced call center is an effective one. A centralized and regulated workspace Call centers usually have a centralized work environment but at this time of the pandemic, many have to work from home which may be a complicated situation. A centralized workspace allows […]

Save Money Through Business Process Outsourcing

Business process outsourcing saves money in terms of manpower and operations. A business can opt for an offshore BPO partner and reduce costs for salaries, legal wages, equipment, and space. An offshore business processing outsource company is cost-effective and can generate better results than in-house manpower. BPO companies rely on their professionalism and quality of […]

BPO Work from Home

The BPO sector has managed to sustain operations allowing most of their employees to work from home during lockdowns. The sector has been able to continue serving clients and even increase capacity even with the pandemic since a lot of businesses have shifted to outsourcing their business processes. The strategy implemented helped productivity with at […]

Outsourcing Accounting and Bookkeeping

Outsourcing accounting and bookkeeping is one solution that businesses use to be able to take on the challenge of the financial crisis brought about by this pandemic. A change in the business environment and work habits may cause many changes. One is outsourcing non-core activities, like accounting and bookkeeping, to optimize efficiency and at the […]

What to Consider When Outsourcing IT Services

Outsourcing IT services to reputable BPO companies is one area that is cost-efficient. When the IT processes are outsourced, there would be fewer expenses in personnel. IT people are specialized employees that demand salaries that are higher than the ordinary staff. Below are key factors to consider before engaging in IT services for your business. […]

How to be Successful in Your Outsourcing Strategy

The business outsourcing strategy may cause its success or failure. Read on why this is so. One strategy that companies resort to is outsourcing business processes. Many do this to cut down on expenses and therefore increase profitability. Those who outsource their business processes find that they have improved and that this shows succession in […]

BurkiBPO: Delivering an Awesome Customer Experience

BurkiBPO or Burki Business Process Outsourcing values referrals and for us this is a gold mine! It is the less costly of all marketing efforts and it has been one of the reasons for the continued success of the business. We have found ways to make our customer experience awesome service. We have built a […]

Outsourcing Trends: Why a Filipino Team is a Good Option

Let’s talk about outsourcing trends. It cannot be denied that the Philippines is one of the most sought-after outsourcing hubs in the world. In fact, the country is a favorite of many American and European clients when it comes to outsourcing and offshoring services. Ever wonder why? Look at the benefits you avail of when […]

HTTP to HTTPS: For Added Security and Credibility

HTTPS is a more secure connection than HTTP. What happens when you connect your website using HTTP? Basically, it connects to the IP address found and assumes it is the correct one.  If the network is compromised, it cannot verify whether it is legitimate or not. Since the site is not a secure one, it […]

Why You Should Have a Support Application

Managing a business without a support application can sometimes be a nightmare especially for those having multiple projects and clients. Communication like emails can get lost and giving updates to clients can be toxic. Emails may not be enough to handle this aspect since some people do not want to read emails. The files and […]